Jive Software is one of the fastest growing Social Business Software companies in the world. Communication has been drastically altered with the advent of the social web, rendering traditional corporate communication, both internal and external, archaic. Social Business is a concept that has risen out of the emergence of the social web and indoctrinates new ways to engage employees, customers and others out in the turbulent waters of the social web. Helping manage these processes are social software providers, with Jive coming out on top according to Gartner’s Magic Quadrant for Social CRM, 2010. Read more after the jump.
Gartner, Inc uses Magic Quadrants which are graphical representations outlining vendor performance in specific marketplaces for set periods of time. Although its intended as a research tool, there are clearly winners as in the case of Jive which performed excellently compared to the set criteria by Gartner in the Magic Quadrant for Social CRM and Magic Quadrant for Social Software. Jive’s position as a leader, based on completeness of vision and ability to execute on that vision, is also buttressed its valuable contribution to the community.
“Jive is pleased to be recognized as a leader in Gartner’s new ‘Magic Quadrant for Social CRM,’” said Tony Zingale, Jive CEO. “I’d like to thank our people, customers, and partners for our success.”
Jive has demonstrated positive ROIs for enterprises that it backs up with supporting KPIs (key performance indicators) in the CRM domain – showing support for multiple CRM processes and generating substantial revenue from the Social CRM offerings specifically. Interest in Social CRM applications is continually increasing and spending may grow faster then traditional CRM spending, according to Gartner.
“Collaboration is key to our sustained growth”, said Tony Uphoff, CEO UBM TechWeb. “With over 6,000 UBM employees across the globe, unlocking this collaboration isn’t a simple issue, however. Solutions like Jive’s Social Business Software work as a communications operating system for our business. Jive has significantly improved our ability to collaborate, drive decision-making and become a more agile company.”
