trooQ’s Social Approach to Beat eBay?

-trooq Logo-trooQ is a recently launched social marketplace that rivals ebay in concept with its approach to interacting with trusted buyers and sellers. What this D.C.-based service does is encourage you to buy from trusted individuals based on the relationship you build with them within the trooQ community. The setup of trooQ itself is rather user-friendly, with an easy submission form for classifieds, and profile pages that list all a user’s available items.

Search queries can be sorted in a similar way that eBay search queries can be, by those items that are ending the soonest, among other filtering options. And while there’s a focus on the social aspects of trooQ, you can still offer feedback on users after interacting with them through buying and selling on trooQ’s marketplace. These ratings will be displayed on a user’s profile.

While this approach creates a different set of trust values than eBay’s ranking system, the concept itself is not new.

There are several online marketplaces that allow you to befriend the other buyers and sellers in order to build up a trusting repertoire for a more social marketplace. But with platforms like Facebook Connect, trooQ could greatly benefit from creating an application that taps into larger, existing social networks for an even more trusting environment. Right now, any friends you have on trooQ are also friends made on trooQ, meaning that you have to build up trust and reputations from scratch.

Though if trooQ had a Facebook app, you could see your Facebook friends that are buying and selling on trooQ, and these are the people you already know and trust. While there’s no way to find existing friends on trooQ, the company, formed by former Director of Product Management at Mixx, does encourage social interaction with its communities.

These communities act as special interest groups that let you get to know other users better, and have a more direct group of people to sell items to. What’s helpful with these communities is that they offer a more targeted option for both buyers and sellers, while allowing users to get to know one another.

So far, trooQ doesn’t appear have many users or listings across its categories, but I think that creating an application that integrates with the Facebook Connect platform could really help users jump-start their experience. Especially since there are already Facebook applications for eBay that let you see what items your Facebook friends are buying and selling, a more integrated approach for trooQ’s social stance will help make it a more viable contender.

For a screen demo, see the video below, as posted on East Coast Blogging.

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Viewing 3 Comments

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    Kristen,
    Thanks so much for the write up, we greatly appreciate it! I agree, a FB app would definitely help us grow the community, and it is in the plan to build one. I wanted to let you know that you can actually find friends who are already on the site, via the people search. Also, upon sign up, we can import your address book and cross reference that to our user base and identify who of your friends are already members and you can send them an invite.

    Anyways, again thanks so much for the write up and if you have any questions, do not hesitate to send me an e-mail.

    Cheers,
    Will
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    I've just heard this trooq and I might try this as well. My home was ebay though nut I'm open for other marketplace that would offer same services I'm looking for.
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    Past eBay competitors have failed miserably. Does anyone remember Yahoo Auctions? I don't like to bash new ideas at their conception. They are already on track in copying what eBay does well and trying to improve on things that eBay struggles with. Feedback is crucial to the marketplace. I don't like the recent changes they have made in terms of sellers not being able to leave feedback. I understand that they want to protect the consumers ability to buy but why not give the seller a voice of complaint when they get burned. Hopefully trooq will consider things like this to even out the buyer/seller playing field. The consumer is always right... but the seller cannot be neglected in the process

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