Comments on: A Transformation of Customer Service http://www.socialtimes.com/2008/04/a-transformation-of-customer-service/ The Social Times covers news, analysis and insight pertaining to the social web. Learn how to brand yourself and your company via the social web. Thu, 20 Nov 2008 14:13:22 +0000 http://wordpress.org/?v=2.5 By: ComcastCares http://www.socialtimes.com/2008/04/a-transformation-of-customer-service/#comment-1483 ComcastCares Sat, 19 Apr 2008 00:46:15 +0000 http://www.socialtimes.com/2008/04/a-transformation-of-customer-service/#comment-1483 Thank you for recognizing our efforts! Tweet me anytime. Frank Eliason @ComcastCares Thank you for recognizing our efforts! Tweet me anytime.

Frank Eliason
@ComcastCares

]]> By: ComcastCares http://www.socialtimes.com/2008/04/a-transformation-of-customer-service/#comment-4385 ComcastCares Sat, 19 Apr 2008 00:46:15 +0000 http://www.socialtimes.com/2008/04/a-transformation-of-customer-service/#comment-4385 Thank you for recognizing our efforts! Tweet me anytime.<br><br>Frank Eliason<br>@ComcastCares Thank you for recognizing our efforts! Tweet me anytime.

Frank Eliason
@ComcastCares

]]> By: Brent W http://www.socialtimes.com/2008/04/a-transformation-of-customer-service/#comment-1472 Brent W Fri, 18 Apr 2008 10:15:30 +0000 http://www.socialtimes.com/2008/04/a-transformation-of-customer-service/#comment-1472 oo ooo! Can I order a pizza on twitter? @dominoes I need a pizza stat! pepperoni! oo ooo! Can I order a pizza on twitter? @dominoes I need a pizza stat! pepperoni!

]]> By: Brent W http://www.socialtimes.com/2008/04/a-transformation-of-customer-service/#comment-4384 Brent W Fri, 18 Apr 2008 10:15:30 +0000 http://www.socialtimes.com/2008/04/a-transformation-of-customer-service/#comment-4384 oo ooo! Can I order a pizza on twitter? @dominoes I need a pizza stat! pepperoni! oo ooo! Can I order a pizza on twitter? @dominoes I need a pizza stat! pepperoni!

]]> By: Shaun Belding http://www.socialtimes.com/2008/04/a-transformation-of-customer-service/#comment-1470 Shaun Belding Thu, 17 Apr 2008 22:32:17 +0000 http://www.socialtimes.com/2008/04/a-transformation-of-customer-service/#comment-1470 Interesting observations. Nice to see new technology being used to enhance customer service instead of trying to replace it! Interesting observations. Nice to see new technology being used to enhance customer service instead of trying to replace it!

]]> By: Shaun Belding http://www.socialtimes.com/2008/04/a-transformation-of-customer-service/#comment-4383 Shaun Belding Thu, 17 Apr 2008 22:32:17 +0000 http://www.socialtimes.com/2008/04/a-transformation-of-customer-service/#comment-4383 Interesting observations. Nice to see new technology being used to enhance customer service instead of trying to replace it! Interesting observations. Nice to see new technology being used to enhance customer service instead of trying to replace it!

]]> By: Scott Bradley http://www.socialtimes.com/2008/04/a-transformation-of-customer-service/#comment-1464 Scott Bradley Thu, 17 Apr 2008 17:14:15 +0000 http://www.socialtimes.com/2008/04/a-transformation-of-customer-service/#comment-1464 Nick, Interesting! I didn't know that comcast had a twitter account. This is the first time I have heard that some corporation has a twitter account and is actually interacting with people through this powerful social media platform! It is definitely just the beginning. Thanks for sharing your story. Nick,

Interesting! I didn’t know that comcast had a twitter account. This is the first time I have heard that some corporation has a twitter account and is actually interacting with people through this powerful social media platform! It is definitely just the beginning. Thanks for sharing your story.

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