http://www.socialtimes.com/2008/02/good-social-media-equals-good-customer-relations/ The Social Times covers news, analysis and insight pertaining to the social web. Learn how to brand yourself and your company via the social web. Tue, 06 Jan 2009 00:52:57 +0000 http://wordpress.org/?v=2.5 http://www.socialtimes.com/2008/02/good-social-media-equals-good-customer-relations/#comment-555 Tanner Hobin Fri, 08 Feb 2008 19:28:23 +0000 http://www.socialtimes.com/2008/02/good-social-media-equals-good-customer-relations/#comment-555 Great post Nick! I'd like to add the consumer to consumer conversation that most companies seem to neglect. These C2C conversations represent an opportunity for companies to listen for once and put a personal face to their consumers, essentially the reverse of companies using social media to put a face to their business. This strategy also represents an opportunity to reveal high profile brand advocates and begin building mutually beneficial relationships through social media. Great post Nick! I’d like to add the consumer to consumer conversation that most companies seem to neglect. These C2C conversations represent an opportunity for companies to listen for once and put a personal face to their consumers, essentially the reverse of companies using social media to put a face to their business. This strategy also represents an opportunity to reveal high profile brand advocates and begin building mutually beneficial relationships through social media.

]]> http://www.socialtimes.com/2008/02/good-social-media-equals-good-customer-relations/#comment-4890 Tanner Hobin Fri, 08 Feb 2008 18:28:23 +0000 http://www.socialtimes.com/2008/02/good-social-media-equals-good-customer-relations/#comment-4890 Great post Nick! I'd like to add the consumer to consumer conversation that most companies seem to neglect. These C2C conversations represent an opportunity for companies to listen for once and put a personal face to their consumers, essentially the reverse of companies using social media to put a face to their business. This strategy also represents an opportunity to reveal high profile brand advocates and begin building mutually beneficial relationships through social media. Great post Nick! I'd like to add the consumer to consumer conversation that most companies seem to neglect. These C2C conversations represent an opportunity for companies to listen for once and put a personal face to their consumers, essentially the reverse of companies using social media to put a face to their business. This strategy also represents an opportunity to reveal high profile brand advocates and begin building mutually beneficial relationships through social media.

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